Select a Quick Tour

• Create A Patient Collaboration Folder
• Create A Referral Case
• Create A Laboratory Case

Create a Laboratory Case

Laboratory cases may be created directly from the Case Manager or from within a patient’s collaboration folder. For demonstration purposes, a laboratory case will be initiated from the Case Manager. Creating a laboratory case in the ddsWebLink system takes less than 2 minutes and opens a new case file that can be tracked, monitored and managed from start to finish.

• From the main dashboard, select Create a New Laboratory Case from within the Shortcuts section on the right
• Indicate case type
• Locate the appropriate patient collaboration folder
• Select the dental laboratory to whom the case will be sent
• Indicate files, documents or images to be shared
• Select tooth or teeth affected
• Choose the required service or services
• Include pertinent notes or instructions
• Indicate shipping method or pick-up request
• Request a due date
• Set alert notifications
• Send completed laboratory request